Everything You Need to Know for the DSO's Family and Sensory-Friendly concert, Mariachi Mosaic
Sunday, March 22, 2026
Doors open at 2:45 PM
Wentz Concert Hall: 171 E Chicago Ave., Naperville, IL
Sponsored by Emergent Learning Centers
This guide is here to help you understand exactly what to expect at this special performance — and how it differs from both a Sensory-Friendly Open Rehearsal and a traditional orchestral concert. We know that many families feel more comfortable when they can plan ahead. Our goal is to remove the guesswork so you can be prepared ahead of time and enjoy the experience together.
Inside this FAQ, you’ll find clear information about sound levels, lighting, seating, quiet spaces, allowed items, and movement expectations. We outline what will feel familiar from our open rehearsal and what will be different, including assigned seating, performance flow, and the overall concert environment. You’ll also learn about accommodations available during the event and how to contact us if you need anything before or during the performance.
We hope this resource helps you decide what works best for your family and empowers you to enjoy Mariachi Mosaic in the way that feels right for you. If you choose to join us, we can’t wait to welcome you to Wentz Concert Hall for this joyful celebration!
If you prefer a printable version, please download our PDF.
General Overview
Run time: Approx. 70 minutes
There are no sudden flashing lights
Decibels can reach up to 140 dB
Physical stimming welcome
What can I expect at Mariachi Mosaic?
Will you have quiet spaces if I need to use them?
Will there be “jump scares?”
Orchestral music often is characterized by a wide volume range. Decibel levels can range from 70 to 140. While the Maestra cannot offer warning signals ahead of time, our staff will compile a playlist of music for you to listen to ahead of time, so you are prepared for sudden dynamic or tempo changes. Our concert program will also note any works with particularly volatile sounds for your discretion.
Can I move around freely in the hall like in the Open Rehearsal?
Unfortunately, no. Mariachi Mosaic is an ASSIGNED seat performance. Guests will not be able to switch seats or stand in the aisles. HOWEVER, we will keep the house lights 80% up to allow patrons to leave and enter the hall during the performance.
If you anticipate that you will need to leave and enter the hall during the 70-minute performance, please reserve an aisle seat.
What is allowed inside the concert hall?
Headphones/Assistive Listening Devices
Water bottles with caps
Sunglasses
Fidget toys (i.e. spinners, spike balls, toys that don’t emit digital sound)
iPads or other technology supports with external sound turned off
Physical stimming (we ask vocal stimmers to step into the lobby)
What is allowed inside the concert hall?
All of the above
Vocal stimming
Food, drinks, and snacks
If I need additional accommodations, who should I contact?
Please email patronservices@dupagesymphony.org to request specific accommodations. The DSO welcomes feedback and we are committed to making the arts accessible to all members of our community!
How can I reserve tickets?
Please visit https://ci.ovationtix.com/36623/production/1243673 to purchase tickets. Once you go to the ticketing website, make sure you select
Sunday, March 22, 2025 | 3:30 PM concert
to join us for our family and sensory-friendly event!
Thank you to Emergent Learning Centers for sponsoring this concert!
Questions?
Please email patronservices@dupagesymphony.org with any questions!